Rentova Staff Terms of Use

Version 1.3 — Effective September 21, 2026

[ATTORNEY REVIEW PENDING] — Placeholder terms for staff users during the beta. Not final until counsel has approved them.

These Staff Terms of Use ("Terms") govern your individual use of the Rentova platform (the "Platform"), provided by Rentova LLC ("Provider," "we," or "us"), as an authorized user of the organization that invited you (your "Organization").

1. Relationship to Your Organization's Agreement

1.1 Your Organization uses the Platform under a Beta Test Agreement with Provider (the "Beta Agreement"). These Terms are in addition to the Beta Agreement, and your access is conditioned on your Organization's continued participation in the beta program.

1.2 Your Organization controls your account: it may grant, limit, or revoke your access, and it is responsible for the data it directs you to enter.

2. Eligibility and Account Security

2.1 You must be at least 18 years old to use the Platform.

2.2 You are responsible for keeping your credentials confidential, for enabling any security measures your Organization requires (such as multi-factor authentication), and for all activity under your account. Notify your Organization and Provider promptly at support@rentova.com if you suspect unauthorized use.

3. Acceptable Use

You agree to use the Platform only for your Organization's legitimate property management operations and in compliance with applicable law, including landlord-tenant, fair housing, and privacy laws. You will not:

• Access or attempt to access data of any organization other than your own
• Enter, upload, or share data you are not authorized to provide
• Use tenant, owner, or vendor information for any purpose other than your Organization's management of its properties
• Probe, scan, or test the vulnerability of the Platform, interfere with its operation, or circumvent any security or access control
• Copy, resell, or make the Platform available to third parties
• Send unsolicited communications through the Platform

4. Beta Status and Regulated Features

4.1 The Platform is a pre-release, beta-quality product. It may contain defects, may change or be withdrawn without notice, and data loss is possible. Do not rely on it as your Organization's only record of anything.

4.2 Payment processing, tenant screening, text messaging, and electronic-signature features are disabled during the beta unless Provider has enabled them for your Organization by written agreement. Continue to use your Organization's existing providers for those functions unless your Organization tells you otherwise.

5. Confidentiality and Feedback

5.1 Information about the Platform that is not public — including its features, performance, and the existence of the beta program — is confidential. Do not disclose it outside your Organization.

5.2 Feedback you provide about the Platform may be used by Provider without restriction or attribution.

6. Privacy

Provider processes your account information (name, email, phone, role, and usage data) to operate the Platform on your Organization's behalf, as described in the Privacy Policy. Provider also records your acceptance of these Terms — including the version, date, time, network address, and browser information — and retains that record as evidence.

7. Disclaimer and Limitation of Liability

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROVIDER SHALL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, ARISING OUT OF OR RELATING TO YOUR USE OF THE PLATFORM.

8. Termination

Your access ends when your Organization removes it, when your Organization's Beta Agreement ends, or when Provider suspends or terminates it for a breach of these Terms. Sections 5, 6, and 7 survive termination.

9. Changes

Provider may revise these Terms by publishing a new version and asking you to accept it at your next sign-in. Continued use after accepting the new version constitutes agreement to it.

10. General

These Terms are governed by the laws of the State of Ohio, without regard to its conflict-of-laws rules. Any dispute shall be resolved exclusively in the state and federal courts located in Franklin County, Ohio. If any provision is held unenforceable, the remainder remains in effect. Questions about these Terms may be sent to legal@rentova.com.

11. Acceptance

You accept these Terms by clicking "I agree" (or a similar control) where they are presented in the Platform. Provider's electronic record of your acceptance is conclusive evidence of your agreement, absent manifest error.